Need Something Repaired?

Something broken? How to submit a work order

If something breaks or needs repair, please notify us so we can make the repair as soon as possible.

  • Call maintenance at 854-8202. Someone will answer the phone during regular work hours, Monday-Friday 8 a.m. to 4 p.m., or
  • Email the request to

If an emergency happens at night or during the weekend:
Call 854-8202 and press 1 any time during the message. When prompted, state your name, phone number, your building, and describe the emergency. The on-call technician will return your phone call as soon as possible.

If it’s not an emergency, but it happens after business hours:
Call 854-8202 and when prompted, leave a message that includes your name, building name, apartment number, telephone number, reason for the call, and indicate if we can enter your unit if you are not home. Non-emergency work orders (repairs) can take up to 14 days to be completed.

Don’t wait to report a problem, call immediately!
Some maintenance problems can become far worse over time. A small leak can become a big one, and don’t assume that someone else will call in a burned-out hallway light or no hot water.

You must allow maintenance and other technicians in to fix a problem.
You are required to allow authorized vendors and maintenance staff in your unit to make needed repairs or to perform maintenance work. Have more questions about maintenance? Click here.


Senior Dreams Golf Benefit


Westbrook Summer Youth Programs