Need Something Repaired?
Something broken? How to submit a work order
If something breaks or needs repair, please notify us so we can make the repair as soon as possible.
- Call maintenance at 854-8202. The answering service will answer the phone 24/7.
- Complete the form below.
- Email the request to workorders@westbrookhousing.org.
If an emergency happens at night or during the weekend:
Call 854-8202 and the answering service will take your information and call the on-call Maintenance Technician who may call you back to get more information.
If it’s not an emergency, but it happens after business hours:
Call 854-8202 and the answering service will take your information and notify Maintenance of your work order. Please indicate if we can enter your unit if you are not home. Non-emergency work orders (repairs) can take up to 14 days to be completed.
Don’t wait to report a problem, call immediately!
Some maintenance problems can become far worse over time. A small leak can become a big one, and don’t assume that someone else will call in a burned-out hallway light or no hot water.
You must allow maintenance and other technicians in to fix a problem.
You are required to allow authorized vendors and maintenance staff in your unit to make needed repairs or to perform maintenance work. Have more questions about maintenance? Click here.