Kesyon Sou bilding antretyen yo poze souvan
Poukisa ou retire ban twotwa yo pandan sezon otòn ak sezon fredi?
Nou bezwen retire ban sa yo pou nou prepare pou raboure nèj ak pèl. Tipikman, nou eseye mete ban yo nan fen mwa oktòb la. Nou retounen ban yo nan sezon prentan an lè nou sèten nèj la sispann ak teren yo sèk.
Poukisa nou gen anpil enspeksyon pandan ane a?
Anjeneral enspeksyon yo soti nan ajans gouvènman ki ede finanse pwogram lojman abòdab Westbrook Housing yo. They want to make sure the buildings they finance are safe for tenants. Westbrook Housing also inspects all of its units once a year in order to be prepared for the additional inspections.
Kisa k ap pase lè yon bagay bezwen repare?
Kontakte antretyen pi vit posib pou ti reparasyon yo pa vin gwo pwoblèm.
Si se pa yon ijans, apèl 854-8202 or email workorders@westbrookhousing.org . Be sure to leave your name, nimewo apatman ak non bilding lan, nimewo telefòn, rezon pou apèl ou a epi si ou fè oswa ou pa bay pèmisyon pou antre nan inite w la pou fè reparasyon an si ou pa lakay ou.
Si se yon ijans, apèl 854-8202, 24 hours/ 7 days a week. Our answering service will take all the information and contact our on-call technician. Our technician will call you, please be sure to answer the phone to ensure prompt service.
Èske m ap peye pou demann antretyen espesyal oswa domaj mwen oswa yon moun nan kay mwen an te koze?
You may be charged a fee for some services or repairs. Klike sou isit la pou yon lis konplè sou chaj antretyen.
Konbyen tan anvan atik mwen rapòte a repare?
Tipikman nou eseye konplete reparasyon nan yon 14 day period. Occasionally outside vendors must perform the repair or we may need to order parts which may increase the time for repairs. Providing permission to enter your apartment when you are not home may help for a faster repair. Tenant caused damages may be assessed a frè pou pati ak sèvis yo.
Poukisa li enpòtan pou deplase machin mwen apre yon tanpèt nèj?
Westbrook Housing responsab pou kenbe pakin yo ak twotwa yo klè nan nèj ak glas pandan sezon livè. Ou dwe swiv enstriksyon yo sou ki lè pou w deplase machin ou pou travayè antretyen yo ka netwaye pakin yo ak pasaj pyeton yo epi kenbe yo an sekirite..
Lè ou pa deplase machin ou epi nou dwe raboure alantou li, the snow and ice left behind builds up and becomes hazardous for our residents. For the safety of all residents, Westbrook Housing dwe malerezman remoke nenpòt machin ki pa deplase, sou depans pwopriyetè a.
Poukisa li koute anpil pou ranplase kle apatman an?
Your building and apartment keys are part of a Mastered Key System. Replacing keys in this system requires a locksmith service. Gen yon frè plis pri kle a(nan) pou chak demann.
Kouman pou mwen asire w ke mwen pral jwenn depo garanti mwen an tounen lè mwen demenaje?
Apatman an ta dwe rete nan menm kondisyon ak lè ou te deplase nan, with the exception of normal wear and tear. A Pre-Move Out Inspection will be scheduled two weeks prior to the date of your move. At this inspection, you will be given instructions based on the condition of your apartment and an estimate of the cost to you for damages and/or items you are unable to complete. Your security deposit or a letter explaining how your security deposit was used will be sent to your last known address within 30 days of your move out date. You can find more information about security deposits isit la.
Ki lè ou enstale/retire èkondisyone?
Ou ka mande yon randevou pou fè èkondisyone w enstale apati 15 me epi answit yon lòt randevou pou retire èkondisyone w anvan oktòb.. 15th. There is an frè anyèl that includes the installation and the removal service for all residents using air conditioning. Do not attempt to install your air conditioner on your own without first contacting your property manager.
Èske anplwaye antretyen yo ka pran gwo bagay mwen yo nan pil fatra a?
Teknisyen antretyen Westbrook Housing yo pa kapab ede rezidan yo jete atik pèsonèl yo akòz restriksyon kontra asirans.. Ou pral oblije jwenn yon moun pou jete gwo atik tankou televizyon, matla oswa moso mèb. Epitou, anplwaye nou yo pa kapab livre oswa deplase atik pèsonèl pou rezidan yo nan apatman yo.